Independent MSP assessment
Understand what your MSP arrangement is really costing
An independent assessment examines value, dependency, technical capability, security ownership and the practical options available to your organisation.
Starting price excludes GST where applicable. Final scope and cost are confirmed before work begins.
01 / Assessment areas
A structured view of value and dependency
The review connects commercial terms with operational reality. It does not assume that leaving the provider is the right answer.
Commercial valueFees, scope, projects and the total internal effort needed to manage the arrangement.
Service qualityPerformance, queues, escalation and consistency of technical response.
Technical dependencyWhere knowledge, access and operational capability currently sit.
Security exposureIdentity, privileged access, third-party control and accountability boundaries.
DocumentationCompleteness, accuracy, ownership and usefulness for continuity or transition.
Internal workloadManagement overhead, repeated follow-up and work absorbed by business teams.
Contract constraintsRenewal, notice, transfer rights and commercial dependencies.
Vendor arrangementsOwnership of licences, hardware, accounts and supplier relationships.
Transition feasibilityPeople, sequence, risk, timing and capability required to change.
Model suitabilityWhether outsourced, hybrid or internal operation best fits the organisation.
02 / Deliverables
What you receive
Clear findings for leaders who need to make a defensible operating-model decision.
- 01Independent findings and executive summary
- 02Key risks and dependencies
- 03Cost and service observations
- 04Suitability of outsourced, hybrid or internal models
- 05Practical next steps
- 06Initial transition recommendation where appropriate
No predetermined answer
If the evidence shows your organisation is better served by remaining with an MSP, I will tell you.
Independent evidence